That can substantially reduce the time users must spend switching between applications to communicate and collaborate with different audiences. While Skype for Business allows only limited integration with telephony apps, Teams supports integration with more than 600 third-party apps, including popular video conferencing and collaboration platforms. If four team members are on four different platforms, they’re going to have trouble just starting a conversation much less sharing and modifying files. Because these apps are built with a walled-garden approach to boost security, there is no way to bridge multiple tools with a single user interface. Workers commonly use multiple team collaboration apps to communicate with different audiences. The problem has been that there have been too many programs performing the same basic functions, creating app overload that often impedes effective communication. Real-time video and collaboration applications have evolved steadily over the past decade to meet the needs of increasingly distributed businesses that have employees working from multiple office locations or telecommuting from home.
Reducing App Overloadįrom an end-user’s standpoint, the best thing about the move is that it will help bring clarity to a notoriously confusing market. In fact, Teams includes the best of Skype’s chat and videoconferencing features and adds more collaboration tools. At the time, the company noted that Teams had reached “feature parity” with Skype for Business Online, which meant organizations could comfortably transition to Teams without sacrificing features. It’s been two years since Microsoft first announced its plans to phase out Skype for Business in favor of its cloud-based Microsoft Teams service. While the application has been a trusted video and chat tool for hundreds of millions of business users, its termination will ultimately be a good thing for those users. After that date, it will no longer be available and integration with third-party audio providers will cease. Touted as the future of enterprise communication and collaboration when it was introduced by Microsoft in 2015, Skype for Business Online will be retired for good on July 31.
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